Returns are accepted if postmarked within seven (7) days of the initial shipment date. If the package was opened we will not accept the returned goods and will not refund the purchase. All return returns must be shipped in full compliance with IATA, DOT 49CFR, and all other applicable regulations. We recommend using a local hazmat shipping broker for your return. There will be a 15% handling fee, as well as a disposal fee, added to every return.
All sales are final after orders have been fulfilled. Fulfilled means the order has been packaged and a shipping label has been printed. Orders can be refunded prior to fulfillment, but once orders have been fulfilled no refunds will be issued.
Exchanges & Shipping:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
15550 Rockfield Blvd, Suite B
Irvine, CA 92618
You are responsible for return shipping costs. All shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Otherwise, we can't guarantee that we will receive your returned item.